Kevin served his time, worked for other people, then went out on his own. He still does the installs himself, which is the part of the job most firms this age have long since handed off.
Birmingham is home, but the coverage is the whole Midlands, wherever the job takes him.
Plenty of firms this size stop fitting once the diary fills up. Kevin still turns up and fits it himself, twenty years in.
That's the trade-off of staying small on purpose. A smaller diary, but the same person doing the job properly, every time.
He's installed in units at the Bullring, The Arcadian and Resorts World, and fitted air conditioning into gurdwaras across the Midlands. Walk into the Bullring and you can stand under it.
A bigger company grows by hiring more people to answer the phone. Krown Kooling grew by keeping the same person on the tools, whether the wall belongs to a shopping centre or a spare bedroom.
We’ll ring you back within two hours.Mon to Sat, 10am to 6pm. Outside those hours, first thing the next working day.
